Frequently Asked Questions

Frequently Asked Questions

Ordering & Accounts

Do I need a wholesale account to order?

No — our website is open to everyone. B2B customers with approved accounts receive wholesale pricing. Contact sales@corainc.com to apply.

What payment methods do you accept?

Visa, Mastercard, Amex, Discover, and PayPal. Net terms available for approved B2B accounts.

Do you offer case pricing / volume discounts?

Yes. Many products have case quantity options. Contact us for custom volume pricing.

Shipping & Delivery

What areas qualify for free local delivery?

Business addresses in the greater Chicagoland area on orders $150+.

How is equipment shipped?

Small equipment ships UPS. Large equipment ships freight with liftgate delivery available.

Do you ship internationally?

Contact us for international quotes.

Equipment & Service

Are you an authorized dealer?

Yes — for all brands we carry. Full manufacturer warranty on every machine.

Do you offer installation?

Yes — in the Chicagoland area. Contact our service department.

Can you service equipment from other dealers?

Yes — our technicians service most commercial espresso, gelato, and pasta equipment regardless of where purchased.

Parts

How do I find the right part for my machine?

Search our parts section by brand, or submit a parts request form and our team will identify the correct part.

Can you source parts you don't have listed?

Yes — we have relationships with most major manufacturers and can source nearly any part.