Privacy Policy

Privacy Policy

Last updated: March 25, 2026

This Privacy Policy describes how Cora Italian Specialties, Inc. ("Cora," "we," "us," or "our") collects, uses, and discloses your personal information when you visit corainc.com (the "Site"), make a purchase, or otherwise interact with us.

Contact
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:
Email: info@corainc.com
Phone: (708) 482-7800
Mail: Cora Italian Specialties, Inc., 9630 Joliet Rd, Countryside, IL 60525

What Personal Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number, and mailing/shipping address
  • Payment information: Payment details for transactions (processed securely through Shopify Payments and other payment processors — we do not store credit card numbers)
  • Communication preferences: SMS consent, email opt-in status, and marketing preferences
  • Device and browsing information: IP address, browser type, operating system, referring URLs, pages viewed, and cookies — collected automatically when you visit the Site
  • Order information: Products purchased, order history, shipping details, and transaction records

How We Use Personal Information

Your personal information is used to:

  • Process and fulfill orders and transactions
  • Arrange shipping and delivery
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and customer service notifications (with your consent)
  • Improve our website, products, and services
  • Screen orders for potential risk or fraud
  • Comply with applicable laws and regulations

Who We Share Personal Information With

We do not sell or rent your personal information to third parties. We may share your information with:

  • Shopify: Our e-commerce platform provider. View Shopify's Privacy Policy.
  • Payment processors: To securely complete transactions
  • Shipping carriers: To fulfill and deliver your orders
  • Service providers: That assist in fulfilling orders and communications
  • Legal authorities: If required by law, subpoena, or other lawful request

SMS Consent & Communication Policy

  • By opting into SMS messaging, you agree to receive messages regarding order updates, shipping notifications, appointment reminders, and customer service communications.
  • Message frequency may vary. Typically 1–10 messages per month.
  • Message and data rates may apply.
  • SMS consent is not shared with third parties for marketing purposes.
  • You can opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us at info@corainc.com.

For more information about opting in to SMS updates, visit our SMS Updates page.

Cookies

We use cookies and similar tracking technologies to remember your preferences, analyze site traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Order records are retained for tax and compliance purposes.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, please contact us at info@corainc.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.